Terms and Conditions

TERMS AND CONDITIONS

STOCK AVAILABILITY

All products are subject to availability. motoXstuff.co.nz will always contact you regarding unexpected delays or product changes. Some items may take a few days to source.

PRICING

motoXstuff.co.nz only ship within New Zealand and all pricing is shown in NZ dollars and is GST inclusive. Prices on motoXstuff.co.nz are subject to change without prior notice. We will contact you regarding price changes at the time of order (unless it’s in your favour – in which case we will automatically charge you the lower amount).

Freight Charges

For all postage information please see our postage  page.

PAYMENT

motoXstuff.co.nz accepts payments by Paypal and Bank Deposit. All products will be sent once we receive cleared funds.

WARRANTIES

All the products we sell are backed by the manufacturer’s warranty service. Any goods for possible warranty replacement must be returned to us with proof of purchase for warranty assessment and inspection. Items covered under manufacturer’s warranty will be repaired or replaced. Shipping and labour costs are not covered under any warranty. Any Damaged goods must be reported within 48 hrs of receipt quoting invoice number, courier tracking number. This can be made by e mail, fax or phone, with digital image showing damage. We will endeavour to remedy all disputes within 14 days of notification. Postage on goods found to be damaged during delivery will be covered by motoXstuff.co.nz. Hard parts (engine parts, electrical parts) must be fitted by a certified motorcycle dealership.

LIMITATION OF LIABILITY

You may have the benefit of statutory guarantees under the Consumer Guarantees Act 1993. Unless you purchase any good or obtain any service for the purposes of a business, nothing in these terms and conditions will limit or exclude your rights under that Act. Where you do purchase, or obtain services for the purposes of a business, then the Consumer Guarantees Act statutory guarantees do not apply to your purchase and we exclude any liability of any kind (whether in contract, tort, equity or otherwise) to you or anyone claiming through you, relating to any loss of profits or revenue, loss of business or missed opportunities, wasted expenditure or savings you might have had, or any form of indirect or consequential loss whatsoever, arising from that purchase or the information contained within this website.

RETURNS

Goods can be returned within 14 days of receipt for refund or exchange. The goods must be returned new, unused, unaltered, not previously installed, and in a sellable condition with all of the original packaging. This right of return will not cover bikes or frames that are special orders and found to be an incorrect fit this is the responsibility of the purchaser, however all other standard warranties will apply. Freight costs will not be refunded. For the returns process email us at returns@motoxstuff.co.nz with your invoice number and the reason for return.

ERRORS

We try to ensure that all information on the site is correct however human error can step in and change this. In the event of a typo, we apologise. If you spot something that seems a little odd then email us and let us know at webmaster@motoxstuff.co.nz

CONTACT

If you have any questions or concerns regarding shopping online with us please contact us:

Email:
webmaster@motoxstuff.co.nz

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